Patients & Visitors
Current Visitor Guidelines (as of Wednesday, March 25, 2020)
We’re asking for the community’s help in maintaining the safety of patients and our healthcare team members. When in the hospital for treatment, the best interest of our patients is to minimize unnecessary exposure to infectious or communicable diseases.
Beginning Wednesday, March 25, visitors will no longer be allowed in the hospital until further notice. Other providers in the area are implementing similar practices and we are asking for the community’s understanding and compliance.
The following special considerations will be made:
- Visiting a loved one for end-of-life care
- A visitor vital to the care of the patient (unique communication needs, etc.)
- Women giving birth may have one birthing partner or caregiver
- Pediatric Patients may have one parent/guardian or caregiver
*other limited exceptions may be made on a case-by-case basis
All patients must enter through the public Emergency Room Entrance.
In addition, we are temporarily suspending all support group and general health education classes that meet at the hospital. This is an extraordinary time in our community and we are taking this step out of an abundance of caution for the safety of our volunteers, guests and community.
For patients with Medical Records requests, please contact us at 931-502-1666 Monday – Friday 8am – 5pm. Most requests will be able to be handled without having to come to the hospital.
If you would like to drop off a card, gift or other message of encouragement, we are happy to deliver those to patients. You may also call a patient’s room so they can hear your voice and you can hear how they are doing. The hospital has free Wi-Fi, so you may visit patients using Facetime or another video communication app.
We appreciate your understanding and compliance. With your help, we can maintain a safe environment for all our patients, visitors, and staff.
If you have a question about the coronavirus COVID-19, please call the Tennessee Department of Health public information line at (877) 857-2945.
At Tennova Healthcare - Clarksville, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.