Patients & Visitors
Current Patient and Visitor Guidelines (as of Monday, June 14, 2021)
Precautions for infection prevention, access control, social distancing and patient flow are in place to maintain a safe environment of care. All those entering the building are screened for COVID-19 symptoms, including having their temperature taken, and are required to wear a mask and armband or lapel sticker.
Patients who are admitted to Tennova Healthcare - Clarksville may have two visitors per day. Emergency room patients may have one visitor per day. Women giving birth may have two designated visitors with them for the duration of their stay, with one of the two designated visitors allowed to spend the night. No minors are allowed as visitors in the Family Birth Center (labor and delivery, post partum). Our NICU patients may have two adult visitors for the duration of the infant’s stay.
Visiting hours are from 7 a.m. until 5:30 p.m. Monday through Friday and from 10 a.m. until 3:30 p.m. on Saturday and Sunday. Visitors should enter through the main entrance of the hospital. Visitors to floors 2, 4 and 5 may also include minors, provided they are screened, accompanied by an adult and can tolerate wearing a mask. Patients with COVID-19 or under investigation for COVID-19 may not have visitors.
Those coming for outpatient services will be allowed one visitor to aid them as a support person.
Surgery, cardiac and radiology patients should enter the building through the main entrance. All same-day surgery patients will be allowed one visitor to accompany them. These visitors are asked to enter the facility through the main entrance with the surgery patient. Patients coming for pre-admission testing (PAT) will also enter through the main entrance.
Visitors and patients presenting for PAT, surgery or outpatient services are asked to bring a mask with them and to wear it while in the building. Patients scheduled for surgery or other invasive procedures who can provide proof of being fully vaccinated will not be tested for COVID-19 in advance of the procedure.
Clergy may visit a patient provided they have a Community clergy badge, have the patient’s name and are properly tagged by the Information desk located inside the main entrance. Clergy are not included in patient visitation counts.
Visitors will be allowed access to the cafeteria during normal operating hours for take-out orders only. Guest trays are available to visitors while in their patient’s room.
For patient medical records requests, please contact us at (931) 502-1666 Monday through Friday, 8 a.m. - 5 p.m.
If you would like to drop off a card, gift or other message of encouragement, we are happy to deliver those to patients. You may also call a patient’s room so they can hear your voice and you can hear how they are doing. The hospital has free Wi-Fi, so you may visit patients using Facetime or another video communication app.
We appreciate your understanding and compliance. With your help, we can maintain a safe environment for all our patients, visitors, and staff.
At Tennova Healthcare - Clarksville, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.
Tennova Locations & Virtual Tours
Visit our Locations section to learn more about the Tennova Healthcare - Clarksville nearest you, including digital patient guides and virtual tours.