Patients & Visitors
Current Patient and Visitor Guidelines (as of Thursday, August 6, 2020)
Inpatients at Tennova Healthcare – Clarksville may have one visitor per day. To protect our tiniest patients, women giving birth may only have one designated birthing partner or caregiver with them for the duration of their stay. Visiting hours are from 7 a.m. until 5:30 p.m. Monday – Friday and from 10 a.m. until 3:30 p.m. on Saturday and Sunday. Visitors must be at least 16 years of age or older and should enter through the main entrance of the hospital. ICU patients or patients with COVID-19 or under investigation for COVID-19 may not have visitors. Visitation will currently be for inpatients only. Those coming for outpatient or emergency services will only be able to have someone accompany them inside if they meet the criteria below:
- A visitor vital to the care of the patient (unique communication needs, etc.)
- Pediatric patients may have one parent/guardian or caregiver
Surgery patients should enter the building through the patient pickup entrance. Patients coming for pre-admission testing (PAT) should enter through the main entrance.
Numerous precautions for infection prevention, access control, social distancing and patient flow are in place to maintain a safe environment of care. All those entering the building will continue to be screened for COVID-19 symptoms, including having their temperature taken. Visitors and patients presenting for PAT, surgery or outpatient services are asked to bring a mask with them and to wear while in the building. Patients scheduling surgery or other invasive procedures will be tested for COVID-19 in advance of the procedure.
For patients with medical records requests, please contact us at (931) 502-1666 Monday – Friday, 8 a.m. – 5 p.m. Most requests will be able to be handled without having to come to the hospital.
If you would like to drop off a card, gift or other message of encouragement, we are happy to deliver those to patients. You may also call a patient’s room so they can hear your voice and you can hear how they are doing. The hospital has free Wi-Fi, so you may visit patients using Facetime or another video communication app.
We appreciate your understanding and compliance. With your help, we can maintain a safe environment for all our patients, visitors, and staff.
If you have a question about the coronavirus COVID-19, please call the Tennessee Department of Health public information line at (877) 857-2945.
At Tennova Healthcare - Clarksville, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.